Le français des affaires and its test centres do everything possible to ensure that all candidates take the TEF under good conditions.
If you had an important technical problem during your test, please contact the test centre where you took your TEF.
Your test centre will check the situation and tell you what to do.
If an appeal is possible, the request must be made within 30 days of the date on your results certificate.
Are you unhappy with your result?
You cannot ask for your test to be marked again to get a better result.
Multiple-choice tests are marked automatically by a secure computer system.
The written and speaking tests are assessed twice.
You cannot ask for another assessment of your results
If an important technical problem is confirmed
You may take the test or tests concerned again free of charge.
Your results will not simply be changed.
Important: if you take one or more tests again after an appeal, your previous results certificate and scores will be permanently cancelled, even if your new results are lower.
Please note
If an important technical problem is confirmed, your results will not be changed. You will be able to take the test or tests concerned again free of charge.
A technical problem does not allow you to ask for your results to be marked again.
If your appeal is accepted and you take the test again, your previous results certificate and scores will be permanently cancelled, whatever your new results.
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Assistant Eliott
Examen civique
Bonjour 👋 ! Je suis Eliott, l'assistant du Français des affaires.
Quelle est votre question ?